Hi Linda! That you very much for your kind review. It's especially encouraging to hear that you're having less trouble getting through a work day. Please be sure to sign up for our rewards program so you can accrue points toward discounts and free product when you re-order. We're really grateful for your review and hope that Napreva continues to be a part of your wellness program.

We want to thank you so much for your review. Although we hope that all people have positive experiences, the reality is that NOTHING works for everybody, nor does it always work the same way for different people. We especially appreciate your sharing your condition. There are so many variations in pain conditions, having even the slightest details can help others to make better-informed decisions. We thank you for trying Napreva and have issued your full refund. Good luck to you in finding better solutions for your pain.

Hi Sara, we're glad to hear the product helps with your pain. We hope the elderberry flavor is more enjoyable for you. Feel free to reach out if you need anything else!

We sincerely want to thank you for acknowledging that although Napreva didn't work for you, it may work for others. We also want to thank you for sharing via email some details that may help others.

You have had arthritis in your lower lumbar region for at least 7 years and have had spinal surgical procedures that have been unsuccessful in providing relief. Although CBD worked for a period of time, it is no longer working. You're currently looking for naturopathic alternatives to spinal implants or even more surgery given that you've already undergone procedures that have been unsuccessful.

We would actually appreciate your sharing with us any such products that you do find that may be helpful so we can also share that information with others. In the meanwhile, we have issued your refund since our guarantee is not that it works for everyone, but that we refund those for whom it does not. Although it is costly for a small company to do that, it is costly for people who live with pain to struggle from day to day. It's our way of expressing our gratitude to you for trying Napreva and our respect for your courage and grace.

NOTE: The specific details from Mr. Witherington's email have been shared with his permission. Otherwise, all communication from any customer is kept strictly confidential.

Hi Emmett! Thank you so much for sharing your review and for continuing to use Napreva. If at all possible, it may help others to make better-informed decisions if you could share a bit more detail about your pain condition. We absolutely know that Napreva doesn't work for everybody. Moreover, there are hundreds of variations of pain conditions. So not only does a 5-star review help, but knowing more about a reviewer's pain can help others enormously. Whatever you decide, we are grateful to your for stepping forward and are beyond delighted that Napreva is helping you!